Telephone Support

Do you have a new telephone system but are unsure how to use it?

Has the company who installed it let you down and provided you with a poor after service? We have seen all these problems before and offered expert help and advice with our support contracts.

Here's why you should use MCS for telephone support:

Immediate Response

The team at MCS is available to help instantly, we aim to answer all calls within three rings and we have a dedicated service desk to assist you with support queries.

Account Manager

You will be provided with a dedicated account manager who can help you project manage tasks for the future, provide you with knowledge and information about your phone system and provide general advice for anything IT or telecoms related.

Reviews

We will regularly review your account and make sure that your systems are up to date.

Up to date records

We will keep all of your system passwords and a log of your equipment.

By taking a support contract with MCS we can provide peace of mind that your system is being properly maintained by expert and qualified engineers, call our office today to find out further information.