Telephone Systems

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Business Telephone Systems

Whether your business needs a hosted or local telephone system, we can put the right solution in place.

Rather have it explained over the phone? Call us on 0330 024 4222.

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Consultation with our expert Business Support Team

We can begin the process for your new telephone system with a meeting with one of our Account Managers or Business Support Team.

We have no problem calling out to you or alternatively you’re always welcome to one of our meeting rooms. Here we will get an understanding of your business, your needs and what the most ideal solution would be. Whether that be a cloud hosted telephone system or a local telephone system we are sure to put the correct solution in place.

Job Specification and Site Audit

The next phase is to complete a site audit to ensure everything is in place before installing the new system.

If anything is required, we will raise it at this point and advise of any other relevant information. This will be followed up by one of our advisors with a route forward and a planned date of installation that fits in with your schedule.

A checklist icon completed for our job specifications and site audits.
A telephone handset icon, seamlessly installed by MCS Group technicians.

Seamless Installation

After arranging a suitable installation date, our experienced and qualified engineering team will callout to your site to begin the implementation.

During this phase our team will communicate with you every step of the way and ensure full testing is conducted before completing the project.

Responsive On-Going Support

Now that your system is installed and up and running you can relax knowing that you also have a dedicated support team to deal with any queries.

For example, setting up call forwarding can be done very quickly, retrieving call recordings and any other general service questions.

A headset icon for MCS Group's ongoing responsive remote support via the MCS Support Desk.