MCS Group: The Go-To IT Support Company In Liverpool

When it comes to finding the right local IT support company that is the perfect fit for your business, it can be hard to siphon the noise from the sound. Since our founding in 1988, we have been proud to support businesses in the Liverpool and Merseyside area with empowering IT support. In this piece we will introduce you to our business and outline what makes us shine as the leading IT support provider in the North West.  

Introducing MCS Group

The common thread that spans the history of our business is honesty and integrity. Originally, MCS was founded to sell mainframe computers (MCS stands for Mainframe Computer Services!), but as technology developed, we became a provider of IT support and telecommunications services. We owe our evolution and growth to our dedication to service quality and personal relationships, which need not contradict being a technology business!  

As the world of technology and business has evolved, we have grown to be a trusted regional provider of modern IT and telecoms services, as well as cyber security and modern workplace solutions, with a focus on empowering businesses to harness the benefits of the Microsoft 365 platform.  

Liverpool’s Trusted IT Support Provider: What Makes MCS Different  

We’re proud to have been awarded with two awards in the MSP 501 Awards Gala, ranking as the top provider in the Northwest, and #8 in the whole EMEA region, which encompasses Europe, the Middle East, and Asia.  

There are a few key reasons why MCS has shined as a leading MSP in the Liverpool, Merseyside region and beyond:

Commitment to Excellence

We’re driven to deliver excellence for our clients by empowering them to do what they do best, using the power of technology. Our expertise-driven solutions, as well as our personal and friendly approach, keeps our clients’ IT environments working at their best, making us a highly recommended IT partner.  

People-First Approach

We’re about building genuine relationships with our clients with a personable and proactive way of delivering our services. Our dedicated account managers and proactivity in resolving existing IT issues and resolving potential issues before they can cause any disruption, distinguishes us from the more reactive IT support providers on the market.  

Tailored Services

Achieving service excellence requires a one-to-one approach for all clients. No two businesses are the same, and neither are the solutions that we implement for our clients. By deeply understanding clients’ goals and needs, we leverage our knowledge to tailor our tools and support to help them to achieve their goals.  

Get Your Cyber Security Audit Today

Businesses today are operating in an increasingly sophisticated and crowded cyber landscape with a range of threat actors at play. Our cyber security audits help businesses to get peace of mind alongside actionable insights so that they can continue operating securely. Want to gain clarity on your cyber security posture? Get in touch with us today for a free consultation!

Our Solutions: IT Support, Communications, and Microsoft 365

We offer a range of services that form an end-to-end IT solution for businesses, which are grouped into three solutions:  

  • IT Support: We offer a suite of IT support services including our full managed services package, robust cyber security measures, as well as backup & disaster recovery solutions. Our IT support is all about empowering businesses to operate at their best while remaining secure.
  • Communications: We’re telecoms specialists that ensure your network and devices are able to enjoy speedy and reliable connectivity. Our business mobile services offers an all-in-one solution in partnership with leading vendors for businesses of a range of sizes.  
  • Microsoft 365: We support businesses to tap into the great benefits that Microsoft 365 has to offer by helping them to migrate to the platform or by supporting their current setup. With its agility, flexibility, enhanced features, and customisability, we’re big advocates of this solution!  

Final Word

Thank you for taking the time to get to know us better – we'd like to get to know you too! As IT partners to businesses across Liverpool and Merseyside, we pride ourselves on building relationships and solving problems. Know that we’re always around if you’d like to meet us or discuss a challenge you are facing in the world of IT, and we hope to speak with you soon.  

Delivering Digital Excellence to Liverpool and Merseyside’s Businesses

Since 1988, we have prided ourselves on empowering businesses in Liverpool and Merseyside using technology. Over time, we have grown to become a leading IT support, telecommunications, and modern workplace solutions provider. Our mission is to keep your business secure, productive and connected. Although we’re experts in the world of technology, we’re all about people-focused relationships, bringing a personal touch and dedicated account management services that you can rely on. See what’s possible for your business today by getting in touch, we’ll be glad to assist you.

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