Microsoft New Commerce Experience

What is the New Commerce Experience (NCE)?

Microsoft have recently announced a change in their licensing and how they’re to be managed by their resellers. Microsoft is launching a new program called the New Commerce Experience (NCE), which will impact the way you purchase your Microsoft 365 licenses. However, this is being introduced to reduce the complexity and overall provide cost savings for long term commitments.

As well as this, Microsoft have timely announced a price increase for the following licenses:

-     Microsoft 365 Business Basic

-     Microsoft 365 Business Premium

-     Office 365 E1, E3 & E5

-     Microsoft 365 E3

Microsoft 365 subscriptions for the NCE

Microsoft will continue to offer a monthly subscription, with also a 12 month and 36 month subscription available. Here’s an overall summary of the possible subscriptions you can take:

 Monthly subscription

The monthly subscription option offers licenses without an annual commitment. This offers flexibility to increase and decrease licenses month by month, however comes with a 20% price increase.

12 month subscription

The 12 month subscription option offers licenses with an annual commitment, which offers you the benefit against any price increases that are due in that time. This option allows you to increase in licenses, but not decrease until the renewal.

36 month subscription

Lastly is the 36 month subscription, which offers similar to the above however committed to a 36 month term, protecting you from any price increases within that 3 year period. Again, you can increase in licenses in this plan, however you can’t decrease until the renewal.

So, what happens next?

 For all existing clients, your account manager will reach out to you with what you need to do to move over to the new licensing. Rest assured that we will take care of the whole process and you’ll receive absolutely no disruption or inconvenience on your side. If you’re not an MCS client and you’re stuck with how to manage your licensing, or if your current provider is letting you down, reach out to us today using the ‘Get in touch’ button in the top right corner of your screen!


If you would like to read about the changes directly from Microsoft, please see the two links below:

-     Microsoft 365 New Commerce Experience announcement.

-     Microsoft 365 Price changes.

Delivering Digital Excellence to Liverpool and Merseyside’s Businesses

Since 1988, we have prided ourselves on empowering businesses in Liverpool and Merseyside using technology. Over time, we have grown to become a leading IT support, telecommunications, and modern workplace solutions provider. Our mission is to keep your business secure, productive and connected. Although we’re experts in the world of technology, we’re all about people-focused relationships, bringing a personal touch and dedicated account management services that you can rely on. See what’s possible for your business today by getting in touch, we’ll be glad to assist you.

Other blog posts